FREQUENTLY ASKED QUESTIONS

How long will it take to receive my order

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times are

North America: 3-5 weeks

Europe: 8-9 business days

Australia, New Zealand and Oceania: 3-5 weeks

Asia Pacific: 3-5 weeks

Latin America and the Caribbean: 3-5 weeks

I’ll do my best to meet these shipping estimates, but can’t guarantee them. Actual delivery time will depend on the shipping method you choose. Please specify if you have a delivery deadline so i can work out if it is feasible.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Order tracking

As the cost of tracking items is expensive I do not purchase tracking as standard. If you would like tracking on your parcel please contact me to find out costs.

If an order doesn’t arrive

Please make sure that your item is within the boundaries of the shipping timeframe above before contacting me to enquire about lost orders.

About returns and exchanges

I gladly accept returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

I don’t accept cancellations

But please contact me if you have any problems with your order.

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

For vintage items

SIZING INFO

Knowing your size is the key to purchasing vintage online. The best thing to do is to measure an item that fits you well that has NO stretch.

MEASUREMENTS
All measurements I take are precise. Please make sure you know your measurements before purchasing.

QUESTIONS
If you have any questions about the fit of the garment, footwear or an item, please email before purchase!

CARE INSTRUCTIONS

Most garments have been hand washed or dry cleaned. Please look online for guides that will tell you how to clean specific vintage fabrics.

CONDITIONS OF SALE OF VINTAGE ITEMS

Please understand that vintage items can often come with imperfections as they are all at least a couple decades old. I do my best to list any flaws in the item descriptions, and would be happy to take extra photos and measurements for you, if you are unsure about purchasing.

All accessories shown in photos are for photography purposes and are not for sale unless specified in the listing.

COLOUR

Colour may appear slightly different in person than on the screen, depending on your monitor’s settings.
Colours are described to the best of ability; slight colour differences may occur between photo and written description